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Under the supervision of the Director of Graduate Admissions and in collaboration with the faculty leadership of the S@E program, the residential Communication Disorders (CD) program, and the Graduate Program Director (GPD) for Journalism and Media Innovation, the Associate Director plays a key role in recruiting prospective students, advising faculty and candidates throughout the admissions process, and supporting the overall enrollment strategy for the College’s graduate programs. This position also serves as a central point of coordination and communication between admissions and academic leadership to ensure alignment with institutional goals and program needs.

ESSENTIAL JOB DUTIES

Uphold admission policies and best practices, ensuring a fair and equitable admissions process.
Revise admissions-related website content for accuracy and relevance in collaboration with Graduate Admissions senior leadership and the programs’ GPDs.
Provide guidance to faculty, affiliated faculty, and staff readers by overseeing holistic application review, hosting calibration meetings, and maintaining up-to-date training materials.
Identify, recruit, and train admissions readers for the S@E and JMI programs, ensuring consistency with holistic review best practices.
Create and manage the enrollment pipeline and application timeline for residential programs from inquiry through first enrollment; regularly participate in recruitment events, webinars, and information sessions.
Collaborate with program leadership and Graduate Admissions to forecast enrollment, plan strategically, and ensure alignment with institutional goals.
Collect and analyze admissions data to support ongoing improvements and enhance the effectiveness of the admissions process.
Research, recommend, and implement creative strategies to support the programs’ diversity, equity, and inclusion goals.
Stay current on admissions practices and trends through professional development (e.g., NAGAP, AACRAO).
Partner with the S@E and residential GPDs and the Director of Graduate Admission to establish, periodically revise, and align admissions practices and rubrics with best practices, accreditation requirements (e.g., ASHA), and institutional priorities.
Ensure timely application review and compliance with turnaround timelines for S@E and other graduate programs.
Participate in department meetings, cohort debriefs, quarterly program meetings, and strategic planning sessions for S@E, JMI, and related graduate programs.
Serve as the liaison between Graduate Admissions, the S@E GPD, and external partner 2U for daily admissions operations.
Collaborate with 2U to ensure accurate, complete, and timely application data and reports, as well as audit communications and events for accuracy and brand alignment.
Other duties as assigned.

QUALIFICATIONS – Qualifications are deemed required or preferred and represent what is needed to perform the job effectively.

A bachelor’s degree in a related field is required.
7–10 years of experience in higher education admissions or enrollment management is required; graduate admissions experience is preferred.
Experience collaborating with faculty and/or academic departments and working with third-party admissions providers.
Proven ability to deliver professional presentations virtually and in person and to engage effectively with prospective students and applicants.
Strong knowledge of graduate admissions best practices; familiarity with international academic documentation and the field of speech-language pathology/speech disorders preferred.
Experience with a variety of CRMs, including but not limited to Salesforce, Slate, and Banner.
Demonstrated ability to handle confidential information with discretion and professionalism.
Experience managing and training admissions readers, as well as overseeing staff and projects, preferred.

KNOWLEDGE, SKILLS, AND ABILITIES – This may be representative but not all-inclusive of the knowledge, skills, and abilities commonly associated with the job.

Team player with a strong work ethic and the ability to work independently with minimal supervision.
Proven ability to collaborate effectively with urgency, sensitivity, and responsiveness.
Skilled relationship-builder, capable of engaging diverse stakeholders, including university administrators and students from underrepresented backgrounds.
Strong decision-making skills and the ability to take direction and execute plans efficiently.
Culturally competent, with the ability to collaborate and engage effectively across a diverse campus community.
Demonstrated leadership experience in a mission-driven environment, with a track record of successfully leading programs or initiatives.
Excellent written and verbal communication skills, with the ability to convey information clearly and concisely to various stakeholder groups.
Strong organizational and time management skills, with the ability to manage multiple projects and prioritize effectively.
Exceptional interpersonal skills, with the ability to engage and build rapport with students, faculty, staff, and alumni.
Proven management skills in setting priorities, advancing innovative practices, building strategic partnerships, and problem-solving.

PHYSICAL ABILITIES – Activities commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

This position is generally sedentary; movement throughout the area is required from time to time
Requires long periods of mental concentration
Ability to effectively communicate in person and through communication media
Repetitive movements, occasional lifting of up to 20 pounds, reaching, lifting, stooping, and the ability to read a computer screen, detect color-coding, and read fine print will be expected.

WORK ENVIRONMENT – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

Usual Office Conditions
Flexibility to work evenings, weekends and travel as needed.

Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job duties described herein may be subject to possible modification in accordance with applicable state and federal laws.

Compensation: $89,900.00 - $112,500.00 annually, commensurate with experience.

Grade of Position: 23-11E

Scheduled Weekly Hours: 36.25

Division: Division of Enrollment

In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week.

Benefits include outstanding health plans with limited out-of-pocket expenses, dental plans, generous time-off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible. Additional benefits such as life and disability coverage as well as commuter offerings are available.

Please refer to our benefits website for a full list of benefits and eligibility requirements.