Job Type

Description

Days Off: Saturday & Sunday

Shift: Office Day

Location: Hybrid work environment - on-site location: Downtown/Pioneer Square

Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)

Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan

About DESC

DESC (Downtown Emergency Service Center) is a nonprofit organization that helps people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment and housing. Our work reflects our core values of Equity, Person-Centered Care, Human Dignity and Value, and Community-Centrism.

As the region's leading provider of services to multiply disabled, chronically homeless adults, DESC serves more than 3,000 people each day through a comprehensive continuum of care which includes emergency shelter and other survival services, mental health care and substance use disorder treatment, employment services and permanent supportive housing. This integrated service model is designed to help disabled homeless men and women secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.

JOB OVERVIEW:

The Senior Manager of Housing Compliance is responsible for ensuring DESC's Housing Program adheres to applicable local, state, federal and other laws relating to DESC's delivery of service. This includes overseeing QA/QI processes, maintaining and updating P&P in collaboration with program leadership and all stages of the contract lifecycle. 

The Senior Manager of Housing Compliance will regularly communicate with government agencies and contractors to ensure contracts and executed and amended in a timely manner, and all business operations comply with laws and our compliance program. The ideal candidate has a bachelor's or master's degree in non-profit management, experience working in affordable housing and homeless services compliance, and outstanding analytical skills. 

MAJOR DUTIES AND RESPONSIBILITIES:

• Create, review, and update compliance policies and procedures specific to affordable housing and homeless service program regulations. Ensure policies align with applicable laws, as well as industry standards. Communicate policies effectively to program staff. 
•  Monitor and ensure compliance with local, state, and federal regulations. Regularly assess the agency's practices, processes, and documentation to identify areas of non-compliance and develop corrective action plans.
• Ensure contracts are renewed, amended and negotiated in a timely manner and to the benefit of DESC's needs.
• Stay updated on emerging regulations, industry trends, and best practices. Provide regular updates to agency leadership on compliance risks, changes in regulations, and potential impact on operations. Make recommendations for adjustments to compliance strategies as necessary.
• Supervise the Housing Contracts team. 
• Develop and deliver compliance training programs for the housing program staff. Educate on regulations, ethical standards and documentation requirements. 
• Communicate with independent contractors to make sure all services are provided in accordance with the compliance program.
• Establish systems for reporting and managing compliance incidents. Conduct investigations, implement corrective actions, and maintain incident records. 
• Coordinate and support external audits, monitoring visits and inspections. Prepare and submit required documentation, respond to inquiries, and address any findings or recommendations related to compliance. Ensure readiness for audits and oversee the implementation of corrective actions when needed. 
• Collaborate with relevant employees and teams to integrate compliance requirements into housing department workflows and practices. Provide guidance and consultation on compliance matters. Foster a culture of compliance across the agency. 
• Collaborate with the Quality Improvement and Risk Management teams to ensure compliance with standards and safety requirements. Participate in quality improvement initiatives, analyze data, and implement strategies to mitigate compliance risks. 

Requirements

MINIMUM QUALIFICATIONS:

• Bachelor's degree in Non-profit Management, Business Administration, Law, or a related field 
• 3+ years of experience in affordable housing/homeless services compliance, Management, or Operations. 
• Experience working with local, state, and federal affordable housing and homeless government departments.
• Experience managing financial information including reviewing program budgets.
• Thorough knowledge of affordable housing and homeless service regulations including HUD and LIHTC programs.
• A clear understanding of the financial aspects of the housing and homeless sector. 
• Excellent analytical, organizational, and communication skills. 
• Supervisory experience.

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PREFERRED QUALIFICATIONS:

• Master's degree in Non-profit Management, Business Administration, Law, or a related field.
• 5+ years of experience working with local, state, and federal affordable housing and homeless government departments. 
• 3+ years of experience reviewing budgets in-line federal and other regulatory requirements
• Experience overseeing audits. 
• Experience negotiating contracts with government agencies. 
• Certification in Compliance

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

EQUAL OPPORTUNITY EMPLOYER:

DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Salary Description