Position Informaton:

Locations: Rochester, NY or Orange, CT

Salary Range: $103,900 - $142,900; depending upon experience and location

Schedule: On Site - Office

Job Summary

The Program Manager will work effectively across a diverse range of areas spanning multiple business units, such as Infrastructure and Compliance, Control Systems and Automation, Telecommunications, and AMI to enable effective change and realization of projected benefits. This position is located in Rochester, NY or Orange, CT with occasional travel to all Avangrid Operating Companies and reports directly to the Director of Infrastructure and Compliance.

Key Responsibilities

• Leads, coordinates, communicates, integrates, and is accountable for the overall success of the program, ensuring alignment with enterprise priorities.
• Plan and manage projects to control overall project scope, budgets, and schedules for multi-project engagements.
• Maintain staff interface with the senior levels of the organization, consult with customer and contractor personnel to formulate and review task plans and deliverables, and provide conformance with program and project task schedules and costs and contractual obligations.
• Maintains overall accountability for Infrastructure & Compliance programs.
• Oversee and coordinate programs including product delivery and financial management.
• Performs independent quality assurance reviews of program performance and deliverables to ensure that obligations are being met.
• Maintain relations with the organization’s leadership and subject matter experts.
• Develop metrics that effectively measure program success, maturity, and impacts.
• Assist departmental leadership with annual objective development and tracking.
• Identify operations and compliance risks.
• Collaborate with other technical experts as needed to develop of departmental training, education and awareness, including departmental workshops and lunch and learns to Develop and maintain strategic plans.
• Define, publish, and maintain compliance processes and procedures.
• Develop new or identify existing awareness and training materials that are appropriate for intended audiences.
• Participate in the acquisition process as necessary, including overseeing budget, staffing, and contracting activities.
• Participate and coordinate internal and external audits, rate cases, peer reviews and assessments of the operational technology (OT) program and projects.
• Investigate, recommend, and follow up appropriate corrective actions for identified security deficiencies and policy exceptions.
• Present technical information to a mix of technical and non-technical audiences using data in creative formats.
• Partner with business stakeholders, technology experts, cybersecurity professionals, and industry partners to continuously improve our program.
• Gather feedback on customer satisfaction and internal service performance to foster continual improvement.
• Manage the internal relationship with operational technology (OT) process owners.
• Oversee annual training, conference and travel plan development and tracking.
• Other duties as assigned.

Required Qualifications

• Master’s Degree in Legal, Political, Program or Business Management with a minimum of 4+ years’ experience; or
• Bachelor’s degree in Legal, Political, Program or Business Management with a minimum of 6+ years’ experience; or
• Associated Degree in Legal, Political, Program or Business Management with a minimum of 8+ years’ experience.
• Strong Compliance, Legal and/or Program Management background.
• Strong communication and administration skills with various levels of management.
• Strong understanding of North American Electric Reliability Corporation Critical Infrastructure Protection (NERC CIP) regulatory requirements.

Preferred Qualifications

• Experience in a utility environment.
• Understanding of National Institute of Standards in Technology (NIST) Cybersecurity Framework.
• Experience with writing business process manuals, processes, and procedures.
• Project Management, ITIL, SANS Industrial Control Systems certifications a plus.

Competencies

• Growth & Continuous Improvement
• Initiative & Change
• Focused on Results
• Customer Centric (internal and/or External)
• Communication
• Collaboration
• Leadership (people managers/leaders)

#LI-Onsite; #LI-CH1

Company:

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com.

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.

Job Posting End Date: