Vice President - Digital Workplace Solutions at Wabtec in Chicago, IL

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress, creating transportation solutions that move and improve the world. Wabtec has approximately 27,000 employees in facilities throughout the world. Visit the company’s new website at: http://www.WabtecCorp.com.

It’s not just about your career… or your job title…it’s about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters…do things that haven’t been done to make yours and someone else's life better? Wabtec has been doing that for decades and we will continue to do so! Through our people, leadership development, services, technology and scale, Wabtec delivers better outcomes for global customers by speaking the language of industry.

Who are we?

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.

Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more!

Who will you be working with?

As a leadership team member of the ITTS (IT Technology Services) team you will work closely with other infrastructure and applications leaders across the company and the world, to deliver a world class Digital Workplace experience for our employees.

How will you make a difference?

As the Vice President - Digital Workplace Solutions, you will lead the global team that is responsible for delivering end user computing services to 27,000 users across Wabtec.
You will oversee the management, deployment, lifecycle management and support of all end user devices, including laptops, desktops, tablets, mobile phones, printers, and peripherals.
You will ensure the security, compliance, and performance of the end user environment, including software updates, patches, antivirus, encryption, backup, and recovery.
You will drive the innovation and transformation of the digital workplace solutions, leveraging cloud, automation, and user-centric design principles.
You will own end user software deployments and be a key decision maker in end user tool selection.
You will own field services support of over 100 individuals around the world at over 60 sites.

What do we want to know about you?

A bachelor's degree in computer science, information systems, engineering, or a related field. A master's degree or an MBA is preferred.
At least 10 years of experience in managing end user computing services in a large, complex, and global organization.
Proven track record of delivering end user computing solutions that are secure, reliable, scalable, and user-friendly.
Strong knowledge of end user computing technologies, such as Windows, MacOS, iOS, Android, Microsoft 365, Microsoft Intune, SCCM, Tanium, Jamf, etc.
Experience in leading and executing digital workplace transformation initiatives, such as cloud migration, device modernization, automation, self-service, etc.
Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate with senior executives, business partners, and IT teams.
Strong leadership, strategic thinking, and problem-solving skills, with the ability to drive change and innovation.
Ability to manage multiple projects, priorities, and stakeholders in a fast-paced and dynamic environment.

What will your typical day look like?

You will collaborate with business stakeholders, IT leaders, and external partners to align the digital workplace strategy with the business objectives and priorities.
You will manage the budget, resources, vendors, and contracts related to the end user computing services.
You will establish and monitor the service level agreements, key performance indicators, and customer satisfaction metrics for the end user computing services.
You will develop and mentor the talent within the digital workplace solutions team, fostering a culture of excellence, collaboration, and continuous improvement.

Physical Demands:

Ability to operate a laptop or desktop and to sit for extended periods of time.
Concentrate for long periods of time.
Work independently and as part of a team.
Manage multiple projects simultaneously.
Meet deadlines under pressure.
Domestic and International travel may be required occasionally.

Wabtec Corporation is committed to taking on the world’s toughest challenges. In order to fulfill that commitment we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles…people like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.