Who We Are:
NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
Ideal candidates will have strong attention to detail, effective communication skills, and will be highly organized. This is a great opportunity for someone who is eager to learn and contribute to a dynamic environment. This position will be responsible for handling enrollment processing and assisting the Account Management team with administrative client-related functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Acts as dedicated enrollment resource to process enrollments and eligibility changes with carriers.
- Acts as a resource for clients to help them resolve any day-to-day plan administration/benefits issues pertaining to: enrollments, online enrollment systems, premium calculations, and eligibility issues.
- Works closely with insurance carrier representatives to stay on top of product and systems updates.
- Assists Account Management team with special administrative client-related functions, as needed. Such as:
- transferring and organizing information on spreadsheets
- preparing enrollment materials and online enrollment system updates
- posting documents to online system/portals
- open enrollment processing
- filing, scanning, and other documentation processing
COMPETENCIES:
- Proficiency in processing large amounts of information on an ongoing basis
- Exceptional attention to detail and time management skills
- Strong aptitude for organization and prioritization
- Desire to work in a fast-paced environment with flexibility in duties and responsibilities
- Effective verbal and written communication
- Ability to work on projects with a team or on an individual basis
- Proficiency in PC, Microsoft Office Suite and the ability to learn software/technology quickly
- Must be able to work in Charleston, SC
- Must be able to sit for long periods of time at a computer screen with few breaks
EDUCATION AND EXPERIENCE:
- Minimum 2 years of experience in Health & Welfare Administration, Insurance or related field
- Bachelor’s Degree
What We Offer
NFP is proud to offer a competitive salary, PTO and paid holidays, 401(k) with match, exclusive discount programs, health and wellness programs, and more. Our people-first culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.
NFP and You... Better Together!
NFP is an inclusive Equal Employment Opportunity employer.
