Job Description

Our Store Manager Trainees learn to successfully operate and lead within the Harbor Freight Tools environment. In partnership with Field Leadership, they manage teams to maximize the financial output, improve productivity and overall performance of various stores through the optimization of talent, operational execution, and delivering a rewarding customer experience. Our Store Manager Trainees solve complex problems using good judgment and business acumen. They are expected to embrace our Mission Statement and Success Drivers for the Store Manager position and model Harbor Freight’s Core Principles.

The anticipated salary range for this position is $68,050– $85,050 depending on location, knowledge, skills, education and experience. This position is also eligible for a monthly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 200 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.

Responsibilities:
Profit Maximization

Drive sales to exceed financial goals
Manage payroll and control expenses
Foster a results-driven store environment
Successfully execute special events

Operational Execution

Prioritize workload
Validate execution of standard operating procedures
Ensure compliance to company policies and procedures
A subject matter expert in all operational processes

Talent Optimization

Acquire high quality talent
Training and development
Performance management
Effectively staff and schedule
Create a team atmosphere

Customer Experience

Ensure a helpful environment
Ensure items are in-stock
Ensure items are priced right
Maintain a neat, clean, and organized store
Ensure a consistent and appropriate level of safety, both in staff behavior and in facility maintenance

Success Drivers:
Drive for Results

Uses data to set priorities and translates goals into action plans
Consistently pushes self and others for results
Manages internal and external communications

Building High Performance Teams

Acquires and retains the right talent
Trains, coaches and provides feedback
Develops team for growth

Problem Solving

Is solution oriented, sees problems as opportunities
Looks beyond the obvious and doesn’t stop at the first answers
Keeps the goal in mind and is not easily deterred

Managing and Measuring Work

Clearly assigns responsibility for tasks and decisions
Sets clear and measurable objectives
Monitors process, progress and results and provides effective feedback

Managerial Courage

Does not hold back what needs to be said and is not afraid to take action
Provides on-time, direct, complete, and actionable positive and corrective feedback to others

Customer Focus

Acts with internal and external customers in mind
Understands and teaches how operational execution directly affects the customer experience
Establishes and maintains relationships with customers and associates through respectful and effective communication

Requirements

Experience:

Minimum of two years of retail management experience

Education:

Bachelor's/Associates Degree preferred or High School graduate/Equivalent

Physical Requirements:

Ability to intermittently lift, push and/or pull up to 50 pounds.
Requires standing and moving for an entire shift.
Ability to lift, bend, kneel, climb, crawl and/or twist.
Ability to safely climb up and down a ladder.
Ability to become forklift certified and physically able to operate a forklift in accordance with IIPP.
Ability to communicate with customers and associates in person and via email and telephone.

Availability:

Ability to work a flexible schedule, including evenings, holidays, overnights and weekends as necessary to meet the needs of the business.
Regular attendance is an essential function of the job. Some travel required.

About Harbor Freight Tools

We’re a 45 year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,500 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value.