GEHA (Government Employees Health Association, Inc., pronounced G.E.H.A.) is a nonprofit member association that provides medical and dental benefits to more than two million federal employees and retirees, military retirees and their families. We celebrate diversity and are committed to creating an inclusive environment for all employees.

GEHA has one mission: To empower federal workers to be healthy and well.

Offering one of the largest medical and dental benefit provider networks available to federal employees in the United States, GEHA empowers health and wellness by meeting its members where they are, when they need care. We serve our members with products they value and a personalized customer experience, sustained by a nimble and efficient organization.

Serves as the primary business analyst on the largest enterprise projects. Works directly with clients at all levels within and outside the organization to identify business solutions and related requirements and to document and store them according to department standards. Provides consultation services to all areas of GEHA as needed. Serves as a mentor to other business analysts through both formal and informal activities.

SKILLS

• Works as the primary or sole business analyst on large enterprise projects. Responsible for coordinating assignments of other business analysts while ensuring a cohesive approach to the project.

• Demonstrates a mastery of their area of expertise and maintains sufficient knowledge of the issues and initiatives of the Business Analysis team in order to provide updates to management as needed.

• Serves as a champion of departmental standards for documentation and ensures that all assigned projects are in compliance with established standards.

• Provides mentorship to other Business Analysts regarding best practices for the business analysis discipline.

• Demonstrates an ability to lead others in a variety of settings. Frequently lead other Business Analysts in various efforts and will also lead cross-functional teams when working on projects or serving on committees.

• Coordinates with the Manager, Business Analysis to maintain a broad understanding of department-wide efforts and to ensure that decisions are made within that context. Frequently serves in a support or advisory role on multiple project initiatives.

• Maintains knowledge of industry trends and best practices to recommend optimal solutions to GEHA. Participates with industry work groups or industry volunteer groups to further knowledge and to build key relationships with others in the industry.
• Acts as primary contact with project managers to provide updates and to coordinate efforts in order to maintain timely deliverables. Ensures the Project Manager is aware of any change requests and helps minimize scope creep.

• Functions as liaison between business units, technology teams and support teams to ensure technical compatibility and user satisfaction. Documents current-state processes. Supports and enhances current applications and provides direction to end users on available functionality and capabilities.

• Communicates and collaborates with external and internal customers to analyze business needs. Defines technology needs through business cases and other appropriate methods enabling business and technology change.

• Maintains a calm and composed demeanor and brings disparate viewpoints to a place of common understanding through skilled negotiation and diplomacy. Maintains a neutral viewpoint when working with customers yet understands when their SME-level knowledge is appropriate to interject into the conversation.

• Other duties as assigned.
• Requires a Bachelor’s degree in Computer Science, Information Systems, Business
Administration or related field.

• Requires six plus years of relevant work experience with demonstrated business analysis expertise.

• Additional years of qualifying work experience may be considered in lieu of formal education.

• Must have background and experience with the Business Analysis toolkit including an understanding of systems development lifecycles, architecture and frameworks, problem solving and root cause analysis methods, use cases, data and process modeling skills, and the ability to document business process models.

Work-at-home requirements

Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.
A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required.
Latency (ping) response time lower than 80 ms
Hotspots, satellite and wireless internet service is NOT allowed for this role.
A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

How we value you

Competitive pay/salary ranges
Incentive plan
Health/Vision/Dental benefits effective day one
401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution
Robust employee well-being program
Paid Time Off
Personal Community Enrichment Time
Company-provided Basic Life and AD&D
Company-provided Short-Term & Long-Term Disability
Tuition Assistance Program

Please note that the salary information is a general guideline only. GEHA considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

The annual base salary range for this position is $88,820 - $125,204 USD.

GEHA is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. GEHA will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees. Our diversity drives innovation deepens connections and strengthens our organization.

GEHA is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.