This role is based on-site in our Charlotte, NC office with 2 days per week work-from-home flexibility.

If you want to learn and grow with a great team and a fun toy brand, we'd love to speak with you about joining the Schleich team at our Americas headquarters in Charlotte, NC! We're in need of a full-time Sales Specialist to provide general sales and analytical support to Account Managers across multiple customer channels. This role is integral to our success and provides plenty of potential for individual and professional growth. You'll attend many of the same meetings as Account Managers and other internal teams, so your visibility and opportunity will extend throughout the organization.

Our extremely competitive offering currently includesa casual fun work environment,6+ weeks paid time off, FREE medical/dental/vision insurance for you and all dependents, unlimited online professional training, a casual and fun office environment, along with many other offerings like 401k, life and AD&D insurance, tuition reimbursement, etc. Not to mention the fact that you'll be working for an international toy company, loved by kids and adults alike for over 85 years!

The candidate who best fits this role is a curious quick learner and a great multi-tasker with strong attention to detail and excellent follow-up. Although this role is primarily executional and analytical in nature, the right candidate will have an appetite for deeper involvement and contribution within the business to potentially include first-pass analysis of sales and inventory, involvement in the planogramming and replenishment processes, monitoring trends vs. forecast on key items, and potentially some direct contact with accounts after learning the business.

General Description:

Although the Sales Specialist will report directly to a National Account Manager of one sales channel, they will also support two other account managers in the Specialty and Canadian sales channels, working alongside them in a variety of general and analytical support activities. This person in this role will work with MS Excel/customer portals/planogram software, communicating with other internal teams, on the phone or over email with customers and agents, in retail stores to confirm our or our competitors' set-up, and sometimes working in our warehouse to get samples or prepare for trade shows. No two days will be the same! Ultimately, you will contribute to creating and maintaining mutually beneficial customer relationships and ensuring smooth sales team operations.

Detailed Description:

Provide analytical support related to sales and inventory for multiple sales channels (shipments, inventory availability, trends vs. forecast for key items, etc.), effectively using Microsoft Excel and other resources to create accurate and insightful reports that guide the business
Initially, basic execution in the creation and optimization of planograms and timely ordering/sending of product samples and displays, evolving to deeper involvement in the planograming and replenishment processes
Update reports or notes at regular sales meetings
Create item setups and master the use of customer web portals
Work daily face-to-face with other teams, such as Operations, Customer Service, and Marketing in the execution of your duties
Work on special projects or teams in various capacities in support of multiple business channels, both eCommerce and brick & mortar
Assist with planning and execution of trade shows; everything from event planning to packing crates, then running the show with full set-up/tear-down activities
Interact with customers by phone and email when needed to provide excellent service and quick turnarounds
Link directly to the Marketing department to create sell sheets and sales samples, brainstorm campaigns, and design/execute retail in-store activities
Up to 15% travel - local trade runs, out-of-state trade shows, or customer visits

Work experience and other requirements:

Strong commercial acumen and initiative are important, with previous experience in a sales environment required (inside and/or outside sales)
Bachelor's degree or equivalent work experience
Proficiency in Microsoft Office suite (Word, PowerPoint, Outlook, etc.) with advanced knowledge of Microsoft Excel (pivot tables, v look-ups, etc.)
Strong organizational skills and attention to the appropriate level of detail
Self-starter/quick learner, but knows when to ask questions
Mental agility and resilience to adapt to multiple and changing tasks in a fast-paced environment
Plays well with others (good interpersonal skills), but can also work independently
Excellent English communication skills, oral and written
Office environment and "in the field" work will sometimes require long hours on your feet, bending, lifting, reaching, crouching, or working in non-climate-controlled environments
Domestic travel required to meet customer needs - tradeshows, vendor or store visits, etc. This can mean early starts and late evenings

Schleich is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

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