Safety & Security Supervisor at Hyatt Hotels Corporation in Miami, FL

Andaz Miami Beach

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences.

Andaz Miami Beach is now recruiting a Safety and Security Supervisor to join the hotel’s opening team. An art-deco building and architectural landmark is home to the newest luxury lifestyle hotel located in the heart of Mid-beach. Opening in early 2025, the property boasts 287 guestrooms including 34 breathtaking suites and the ONLY Ocean-view arrival experience in Miami Beach. The design features elements of texture, art, and pops of color that create a unique and captivating experience. Each suite is designed with floor-to-ceiling windows, most with deep-soaking tubs, and cozy reading nooks. Guests can also enjoy private outdoor terraces with stunning views of the Atlantic and the Miami skyline. Unmatched amenities include a full-service spa, a well-equipped fitness center, a destination dining experience by José Andrés, two pools, and a Beach Club catering to the who’s who of Miami. Spanning 25,000 square feet of innovative indoor and outdoor event space, Andaz Miami Beach will become a landing spot for guests and locals seeking celebratory gatherings that embrace the city's culture of music, art, and fashion.

Job Description

The Safety and Security Supervisor is responsible for the oversight of safety and security of the hotel. This person will respond to guest and employee emergencies, complete incident reports and supervise the security staff in the director's absence.

Duties and functions

• Ensures the surveillance and patrol of property as per hotel policy.

• Escort Guest and employees as requested.

• Respond to emergency calls as per hotel policy.

• Completes incident reports in the Risk Portal by recording observations, information, occurrences, and surveillance activities; interviewing witnesses, obtaining signatures.

• Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.

• Assessing risk and possible safety hazards of all aspects of operations

• Evacuating guests in the event of a fire or another emergency and obtain help by sounding alarms.

• Coordinate with law enforcement or emergency services as needed.

• Manage hourly employees through scheduling, payroll, training, coaching, evaluating and hiring

• Organize and facilitate departmental meetings, training and goals setting.

• Delivers packages to guest rooms as per the established hotel policy.

• Complete various additional tasks and assignments as needed.

Qualifications

· Three (3) years security experience; preferably at a supervisor/ Team leader level

· Keen observation skills

· A true desire to satisfy the needs of others in a fast past environment

· Must be able to work a flexible schedule including overnight, holidays and weekends

· Experience in health and safety would be considered an asset

· Proficient in computer skills

· Must be able to work in teams

· Excellent problem solving skills.

· Well-groomed, professional appearance.

· Physically agile, ability to stand or long periods or walk moderate distances

· Able to take initiative and make sound decisions.

· Ability to treat with medical emergencies.

· Ability to train other associates in areas of safety and security.

· Ability to write comprehensive reports.

As an Andaz Miami Beach colleague, you will enjoy the following benefits:

· Free room nights, Discounted and Friends & Family Room Rates

· Medical, Dental, and Vision Insurance with only a 30-day waiting period!

· 401K with company match

· Free Parking

· Generous Paid Time Off

· Paid Family Bonding Time and Adoption Assistance

· Tuition Reimbursement

· Employee Stock Purchase Plan

· Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more

Andaz team members work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you.

At Hyatt, we believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Hyatt is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

If you are a results-oriented individual with a passion for selling a vibrant, playful hotel with one-of-a-kind gathering places offering the perfect backdrop for meetings, weddings, and special occasions, become part of Miami’s first Andaz luxury lifestyle resort - Apply now!