Job Title

Job Description

Order Management Coordinator II

Philips Image Guided Therapy Devices (IGTD) is searching for an experienced candidate for a position in our order management team. If you are looking for an exciting place to work where you will make a difference in patients lives, please review the below:

Your role:

• Interacting with customers via phone, assisting with customer inquiries or placing customer orders
• Working with teammates in processing customer orders in Esker, EDI, and SAP
• Working on a variety of different Order Management activities including but not limited to pulling reports, monitoring the department email account, interacting with the warehouse team, reviewing pricing discrepancies, troubleshooting order issues, working with customer return requests, working with a variety of internal departments on different projects

You're the right fit if:

• You’ve acquired 2+ years of experience in customer service, order placement and data entry
• Your skills include…detailed oriented, critical thinking, multitasking, reliability, listening, Excel knowledge, SAP experience.
• You have a… High-school/Associates or equivalent experience if applicable. Certification if applicable.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
• You’re an… Effective communicator at all levels, with an organizational focus with the ability to represent the team and collaborate with both customers and internal stakeholders. Committed to creative problem solving while leveraging cross organizational resources with a focus on coordination and collaboration.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Read more about our employee benefits.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Philips Transparency Details

The hourly pay range for this position is $17.00 to $26.00, plus overtime eligible. The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Colorado Springs, CO.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.