The Team Lead Social Worker provides comprehensive psychosocial assessments to members. Social work services are designed to support and maximize the members ability to better direct their own health care experience through the use of assessment and intervention, educational programs, and linkage to health plan and community resources. The Team Lead Social Worker encourages respect for individuality, independence and patient choice and collaborates on policies and systems that respect the cultural, religions, and ethnic differences among patients and families. Social work contributes to the medical teams understanding of patient beliefs, behaviors, and barriers regarding the members illness.

• Uses age appropriate assessment and intervention skills. Able to use a range of interventions, depending upon the needs of the patient/family. Assists members in developing cost effective, appropriate health care plans through optimizing the members personal resources as well as community and Kaiser Permanente resources and programs. Promotes multi-disciplinary care that is patient-centered and considers all aspects of members personal, psychological, economic, and cultural needs. Maintains thorough knowledge of Kaiser Permanente services/benefits, public/private community resources, as well as federal/state laws which effect health care planning. Completes required documentation of Social Work services per department policy. Participates in program development, orientation, and educational activities which further members capacity to better direct their own health care experience.
• Approximately eight (8) hours per week, the Team Lead Social Worker will assure delivery of high quality, cost-effective care to patients by: Assisting and participating in the hiring and orientation of social work and group leader staff. Assisting with oversight of team performance, providing input to staff evaluations, and identifying and reporting problems that impact delivery of patient services. Acting as a clinical resource to inter/intra-department staff and management groups. Facilitates resource acquisition to meet patient care needs including group materials. Providing oversight of day-to-day staffing and patient schedules. Assuring inter-department coordination within the Region by acting as a liaison to other departments within Kaiser Permanente and outside agencies. Leads case conference/team meetings as appropriate. Delegate appropriate task and roles to social work and group leaders. Coordination of learning opportunities including social work interns.
• Actively participates in quality management and quality improvement activities within the department including but not limited to, clinical record review, occurrence reporting, focused studies, process and outcome measurement, peer review, and continuous quality improvement projects. Assists supervisors/managers in the resolution of customer complaints and quality concerns. Performs other duties as assigned.

• One (1) year of social work experience in hospital, medical outpatient clinic, Home Health/Hospice, or long term care setting.
• Three to five (3-5) years of experience in related environment.

• Three (3) years within the past five (5) years of experience in Pain Management Care.


• One (1) year of experience with group appointment model of care.

• N/A

• This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire.
  

• Masters Social Worker License (Oregon) within 6 months of hire OR Clinical Social Work Associate Certificate (Oregon) within 6 months of hire OR Licensed Clinical Social Worker (Oregon) within 6 months of hire

• Licensed Independent Clinical Social Worker (Washington) within 6 months of hire OR Licensed Social Worker Associate-Independent Clinical (Washington) within 6 months of hire OR Licensed Advanced Social Worker License (Washington) within 6 months of hire OR Certified Social Worker Associate License (Washington) within 6 months of hire

• Basic Life Support within 3 months of hire
  

• National Provider Identifier required at hire
  

• Ability to work effectively on a multi-disciplinary team.

• Demonstrated knowledge base relative to the principles of chronic pain issues and disease processes.

• Five (5) years of professional social work experience in a hospital or medical outpatient clinic, Home Health/Hospice, or long term care setting.
• LCSW.
• Working knowledge of KPNW services and benefits.
• Expertise with short term counseling interventions.
• Demonstrated ability to provide leadership to a multi-disciplinary team.
• Advanced knowledge of local and national resources related to health care.