STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENINGTitle: Medical Management Intake Specialist

Location: Detroit, MI (Work from home)
Duration: 10+ Months
Role Type: W2 Contract Engagement

*Must be within a reasonable proximity to Detroit.
*Anticipated work hours vary between 8:00a.m. - 5:00p.m. (to include rotating Saturdays, holidays, and overtime as needed).

Top 3 Required Skills/Experience -
Minimum of 2 years of experience in a healthcare, insurance, or related field
* High school graduate and college or university experience
* Medical terminology knowledge or a medical background is required
* Strong understanding of health insurance processes, including claims management, benefits coordination, and prior authorization procedures
* Customer service experience is required

Required Skills/Experience -
Strong phone skills with experience handling inbound and outbound calls
* Experience with healthcare management software and databases
* Excellent verbal and written communication skills
* Ability to explain complex information in a clear and concise manner

Preferred Skills/Experience -
* Strong problem-solving skills with the ability to analyze data and identify trends
* Attention to detail and accuracy in all work
* Ability to work collaboratively with cross-functional teams
* Demonstrated ability to build and maintain positive relationships with colleagues, clients, and stakeholders

Education/Certifications - Include:
Two years of college or associate level degree equivalent
* Experience with providing high quality, provider focused servicing to facilities and doctors
* Work collaboratively as a team member with peers and nurses