Imagine a career at one of the nation's most advanced health networks.Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.SummaryFunctions as part of the clinical team providing clinical care under the direction of an LPN, RN, or provider. Assists with administrative, clinical, and clerical duties which could include taking a patient's history and personal information, scheduling appointments, responding to patient communications, and rooming patients. Job DutiesPrepares patient and equipment for exams/procedures and maintains exam rooms and clinical area. Performs medical history collection and medication refill, per protocol. Collects and prepares lab specimens/lab requisitions accurately and schedules and obtains authorizations for referrals and/or procedures. Identifies actual or potential patient risks and communicates those risks to the licensed nurse or provider upon recognition.Adheres to clerical, clinical, and EMR workflows.Performs clerical duties and provides front office support duties such as greeting and welcoming patients and providing excellent customer service both in-person and over the phone.Collects co-payments, schedules appointments, updates missing patient demographics, obtains referrals and pre-certifications.Uses patient centered care concepts in delivering care and performing related activities.Minimum QualificationsSpecialized Diploma as a Medical Assistant Ability to accept and adapt to constant change within a healthcare setting. Ability to take initiative and function independently as well as collaboratively. Excellent computer skills including EMR, word processing, and Excel. American Heart Association Basic Life Support - State of Pennsylvania within 30 Days Preferred QualificationsAssociate's Degree from a Medical Assistant Program CCMA - Certified Clinical Medical Assistant - NHA - State of Pennsylvania orCMA - Certified Medical Assistant - AAMA - State of Pennsylvania orCMAC - Clinical Medical Assistant Certification - AMCA - State of Pennsylvania orMAC - Medical Assistant Certified - AMCA - State of Pennsylvania orNCMA - National Certified Medical Assistant - NCTT - State of Pennsylvania orNRCMA - National Registered Certified Medical Assistant - NAHP - State of Pennsylvania orRMA - Registered Medical Assistant AMT - State of Pennsylvania Physical DemandsLift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.https://youtu.be/GD67a9hIXUYLehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.