Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Primary Purpose
The Digital Site Merchandising Manager at Ahold Delhaize USA is the leader within their category (example: Edible, Dairy, Frozen, Produce, etc) by managing the optimization of product assortments for the online product catalog.

The Manager has a team of site merchandising professionals, ensuring that digital content and products are consistently aligned with brand standards and commercial goals. The Manager utilizes data analytics to gain insights and ensure merchandising plans support key digital merchandising and the Great Local Brand's strategic initiatives.

This role is essential in driving operational excellence within the merchandising team, ensuring that all digital content is accurately and effectively presented to maximize customer engagement and conversion rates, ultimately driving growth of e-Commerce for ADUSA's Great Local Brands.

Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC , Chicago, IL, Quincy, MA, Carlisle, PA, Scarborough, and ME, Hyattsville, MD.
Applicants must be currently authorized to work in the United States on a full-time basis.

Duties and Responsibilities

• Develops and implements the site merchandising strategies within the assigned categories that align with the category goals and enhance the customer shopping experience.
• Optimizes site content, navigation, and search results to improve customer engagement and conversion rates.
• Leads and mentor a team of merchandising professionals, providing guidance, coaching, and development opportunities to foster a high-performance culture.
• Collaborates with cross-functional teams, including Category Management, Product, and Analytics, to ensure digital content aligns with category objectives and brand standards.
• Creates and manages product categories to improve site navigation and customer search functionality
• Monitors site performance metrics and leverage data-driven insights to identify trends and make recommendations for continuous improvement.
• Manages the execution of seasonal and promotional activities for owned categories, ensuring timely and accurate content updates and help drive customer engagement across the digital portfolios (website, apps, etc.)

Qualifications

• Bachelor's degree in Business, Marketing, or a related field
• 8+ years of experience in site merchandising, e-commerce, category management or digital marketing
• 3+ years of experience in successfully leading teams
• Proven ability to lead and develop teams in a fast-paced environment
• Experience in using data to inform merchandising decisions that drive revenue growth.
• Familair with using web analytics and e-commerce platforms
• Experience with digital merchandising tools and content management systems

Preferred Qualifications

• Master's degree in Business, Marketing, or a related field
• Experience in a site merchandising role within a retail or e-commerce organization.
• Familiarity with site optimization tools and platforms, such as Bloomreach or Sitecore
• Experience in driving innovation and continuous improvement in digital merchandising
• Knowledge of A/B testing, SEO, and personalization strategies
• Strong project management and organizational skills
• Excellent communication and collaboration skills, with experience working cross-functionally

#LI-KK1 #LI-Hybrid

At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.

We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.

We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.