Velocity Black, a Capital One company, harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age.
By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts. Make a custom request through the app and you will be chatting to our team instantly, 24/7/365.
What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way.
Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for.
Velocity Black is seeking a talented and dynamic Process Manager to support our marketing organization with establishing and managing a full funnel marketing engine across all marketing channels, both B2B and B2C. As a growing company, we are looking for a strong leader who is able to take complex projects and synthesize them into actionable plans, holding the team, stakeholders, vendors, and agencies accountable. This person will be highly organized with a strong understanding of marketing and effective management and processes that support it.
In this role you will:
Oversee project workstreams from start to finish, ensuring each project meets set deadlines, budgets, and resources
Work cross functionally with leads from legal, compliance, creative, and finance to ensure project timelines and goals are met
Conduct daily task reviews
Attend marketing meetings and communicate progress
Assess project status and flag dependencies and potential impediments
Assign roles to team members and agency partners
Track budgets and provide regular report outs
Build workflows to streamline marketing processes
Coordinate with vendors and agencies
Update internal leadership on progress or issues; develop thoughtful presentations when necessary
Troubleshoot problems proactively
The Ideal Candidate Will Have:
Experience in Process or Project Management within a highly dynamic and matrixed marketing environment
A strong passion for developing organizational efficiencies
Excellent time management skills
Experience with project management tools
Experience with Google Suite products (slides, sheets, etc)
A quick learner and thinker with the ability to flex as new business needs arise
Familiarity with the luxury marketing industry
Familiarity with the financial services marketing industry
Experience organizing a team of diverse, talented creatives around a common goal and project
Basic Qualifications:
Bachelor's degree
At least 5 years of process or project management experience in an agency, startup, or corporate setting
At least 4 years experience supporting full life-cycle marketing and advertising campaigns
At least 4 years of experience managing budgets
Preferred Qualifications:
Bachelor's Degree in operations, management, marketing or business
7+ years of process or project management experience in an agency, startup, or corporate setting
5+ years experience managing budgets
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $108,700 - $124,100 for Manager, Process ManagementCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).