Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

The Analytics Solution Manager (ASM) is the functional lead for research technology, enterprise analytics and data with multiple business or clinical areas of the healthcare system. They are capable of managing multiple products, programs, or domains at once. 

As the Research Technology and/or Enterprise Analytics subject matter expert regarding enterprise-level research, data, and analytical requirements for a designated system area, this position serves as the internal customer account manager, working with both leaders and end users to characterize requirements and ensuring the successfully delivery of solutions to meet those needs.

The ASM is an individual contributor that works under limited supervision. This position may be required to supervise others.

Responsibilities:
1. Strategic Mindset & Communication - The ASM is a versatile leader, equally fluent in communicating with senior executives and operations staff, and in orchestrating multidisciplinary teams through discussions into system-wide consensus. They build positive relationships with a wide range of leaders across the organization and are conscious of long term business goals. The ASM is both a strong presenter and listener. They are organizationally savvy, able to navigate overlapping or conflicting priorities across stakeholders. The ASM is adaptable, adjusting their approach to respond to the situation and the culture.
2. Enterprise Leadership, Mentorship & Training -  Establishes and leads virtual teams of research, research operations, clinical, business, and information services staff from across the system to drive consensus on research, data, and analytical needs and priorities. Mentors junior staff and analytics community members.
3. Program Management & Facilitation -  The ASM leverages product and program management principles to drive the iterative creation of new research, data, and analytical capabilities and assets for the system. This includes, but is not limited to consulting with business stakeholders to design and scope solutions, capturing and preparing project intake (demands), documenting business decisions, managing risks and scope, and updating customers on progress.
4. Delivery & Enablement - The ASM delivers research and analytical solutions and drives adoption with the business in order to achieve business objectives and realize value. They assess business adoption of delivered solutions. They provide end-user enablement and support, including high-touch customer service, communications, and the creation of reusable knowledge assets such as documentation and training content. The ASM serves as the liaison between their end-user community and developers, helping to identify, scope, and prioritize ongoing solution delivery.

Other Information

Education Requirements:

• Bachelor’s degree in an appropriate discipline.

• No licensure or certification required.

• If a Bachelor’s Degree in a STEM field (i.e. Engineering, Math, Computer Science, Analytics, etc.), then three (3) years of experience is required.
• If Master’s Degree, then three (3) years of experience is required.
• If a Bachelor's Degree in other field, requires four (4) years of experience.
• If current certification in analytics, requires four (4) years of experience.
• If an Associate's Degree, requires six (6) years of experience.
• If High School Diploma, requires eight (8) years of experience.

• Ability to function with limited guidance and be comfortable working on projects alone or leading more junior team members.
• Systemic transformation - considers reinvention of processes
• Strategic - conscious of long term business goals
• Strong presenter, listener (written and verbal communications)
• Organizationally savvy, able to navigate overlapping or conflicting priorities across stakeholders
• Manage project risks and scope
• General awareness of the technology landscape
• Exemplifies UNC Health System Values

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Enterprise Analytics

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $49.75 - $71.50 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.