Join a team recognized for leadership, innovation and diversity
As a Lead Field Service Technician here at Honeywell, you will have the opportunity to lead and manage a team of field service technicians, providing technical guidance and support. Your expertise and leadership will drive the success of our field service operations, ensuring efficient and effective service delivery to our customers. You will report directly to our Field Service Manager and you will work out of our Birmingham, AL location on a hybrid work schedule. In this role, you will impact the success of our field service operations by leading a team of technicians, providing technical guidance and support, and ensuring efficient and effective service delivery to our customers.
KEY RESPONSIBILITIES
* Lead a team of field service technicians, providing technical guidance and support
* Oversee field service operations, ensuring efficient and effective service delivery
* Assign and schedule field service technicians to meet customer demands and service level agreements
* Provide technical expertise and support for complex technical issues, both remotely and on-site
* Collaborate with cross-functional teams to develop and implement solutions for customer needs
* Conduct training sessions for field service technicians and customers
* Stay updated with industry trends and advancements, and provide recommendations for improvement
* Ensure compliance with company policies, procedures, and regulatory requirements
U.S. PERSON REQUIREMENTS
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit:click here
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
YOU MUST HAVE
- High School Diploma, or equivalent. Some experience in the field.
- Familiar with Niagara, BacNet, or Honeywell EBI
- 5 years plus Experience working with HVAC systems
- 5 years experience plus with Building Automation Systems (BAS)
- Over 2 years of experience Installing and Programing BAS equipment
WE VALUE
- Previous industry experience
- Understanding of BAS (Fire Systems)
- Previous technical/installation experience
- Previous customer service experience
- Good written and oral communication
- Ability to follow instructions and identify mistakes
- Bachelor degree or technical/professional certificate
- Good presentation skills
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit:click here
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
Additional Information
- JOB ID: req463723
- Category: Customer Experience
- Location: 1 Chase Corporate Center, Suite 400,Birmingham,Alabama,35244,United States
- Nonexempt
- Must be a US Citizen due to contractual requirements.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.