Infrastructure Engineer - Pharmacy InfoSystems at Costco in Issaquah, WA

Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed. As proof, Costco ranks eighth in Forbes “World’s Best Employers”.

This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others.

Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.

Infrastructure Engineers are responsible for providing a reliable, flexible, scalable, secure and efficient IT infrastructure to meet current and future organizational needs. They have deep knowledge and hands-on experience in enterprise-wide platforms, and solve technical problems while working on technology initiatives. Infrastructure Engineers have strong architectural, leadership, and technical skills. They ensure delivery of high-quality artifacts, define standards and configuration for the IT infrastructure and ensure adherence to these standards. Infrastructure Engineers interact in a highly effective manner with other team members and management, drive innovation, and influence delivery and performance.

The Infrastructure Engineer performs IT functions such as design, analysis, evaluation, testing, debugging, and implementation of applications or programs supporting the company business processes and operations and/or network-based (cloud) product systems. Infrastructure Engineers evaluate, install, acquire, modify, and support operating systems, database software, or utilities software. Infrastructure Engineers plan, conduct, and direct the investigation of business problems with automated systems solutions and contribute to the development, testing, evaluation, or design of systems or architecture used throughout the IT solution set.

The role of the Infrastructure Engineer for the Pharmacy InfoSystems Team will be to perform work necessary to maintain an enterprise server infrastructure in multiple warehouse locations and data centers with the primary focus on the Linux, Windows, Platforms. This person will be responsible for labs, Q/A, Disaster Recovery, High Availability, Non-Production and Production environments. This person will provide planning, documentation, and support for all environments as appropriate and with the appropriate sense of urgency. This person will configure and maintain the physical and logical layouts of the hardware. The Infrastructure Engineer will ensure a high degree of focus on quality; neatness and process control to ensure proper change control processes take place for any change being made to the hardware and software platforms.

If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.

ROLE

● Leads/Collaborates the technical evaluation of all hardware and infrastructure and makes recommendations, sources quotes, and the preparation of paperwork.

● Implements practices, processes, and procedures consistent with Costco's information security policy and IT standards

● Automates, documents, shares, educates, delegates, and improves processes.

● Automates activities and tasks by leveraging API’s.

● Automates deployment of applications and changes with CI/CD pipelines by leveraging DevOps skill sets.

● Builds infrastructure automation utilizing tools such as Ansible, Chef, Puppet, SaltStack, etc.

● Evaluates vendor hardware recommendations for operations reliability.

● Designs and implements solutions to meet business needs while developing and enforcing system and security standards.

● Builds prototypes of potential features.

● Creates conceptual and detailed technical design documents and standards.

● Enhances automation of systems and platforms and identifies opportunities for streamlining and continuous process improvement.

● Contributes, interprets, and communicates enterprise, technical, project, and operational strategies to the team.

● Develops team vision to drive new capabilities against a published roadmap, in conjunction with management.

● Ensures that proposed and existing systems are aligned with organizational standards, goals, and objectives.

● Formulates and directs activities that align short term goals and long-term initiatives while providing accurate and timely estimates (work breakdown schedules).

● Works with teams, management, and stakeholders to conceptualize, design, build, test, and release products.

● Analyzes user and project requirements for solutions.

● Identifies and resolves problems, often anticipating issues before they occur or before they grow; develops and evaluates options and implements solutions in accordance with incident and problem management services, policies, procedures and SLA’s.

● Documents and diagrams solutions, configurations, and issue resolution and root cause analysis steps.

● Provides subject matter expertise for technical and operational best practices training.

● Identifies opportunities for streamlining and increasing effectiveness through continuous process improvement and automation.

● Designs and implements solutions to meet business needs while developing and enforcing system and security standards.

● Analyzes resource capacity and availability to meet and anticipate requirements while maintaining a secure environment.

● Leads and collaborates on design, configuration, development, testing, and troubleshooting of IT solutions.

● Leads the development of implementation strategies with fixed costs and deliverables defined for each phase.

● Evaluates vendor hardware and software recommendations for operations reliability.

● Facilitates and/or collaborates on design, choice of technologies, and deployment strategies.

● Provides third level escalation for recovery and restoration in the event of a disaster or major incident.

● Analyzes user and project requirements for solutions.

● Implements practices, processes, and procedures consistent with Costco's information security policy and IT standards.

● Provides subject matter expertise for technical and operational best practices training.

● Identifies opportunities for streamlining and increasing effectiveness through continuous process improvement and automation.

● Plans, installs, configures, tests, supports, and maintains Application configurations for Linux/Unix OS.

● Collaborates with internal support teams and 3rd party vendors to support and implement tools.

● Maintains architectural artifacts pertaining to the environment, including drawings, data flow diagrams, and comprehensive support documentation.

● Manages growth and performance of the systems.

● Creates and runs reports, dashboards and monitoring relating to performance and capacity planning.

● Manages the hardware management code base and coordinates upgrades, patches and configuration changes as necessary.

● Establishes and maintains operational processes to maintain the performance and health of the environment.

● Contributes to the solutions of application teams across the organization.

REQUIRED

● Experience Supporting enterprise class computer systems.

● Excellent and proven problem-solving skills.

● Strong attention to detail (organized, methodical). Proven history of keeping hardware and software configurations optimized.

● Experience with Windows Server systems Admin.

● Experience with enterprise class virtualization, such as VMWare vSphere 7.

● Experience with Linux (Red Hat Enterprise / SUSE)

● PowerShell, Bash/shell scripting.

● Excellent documentation skills and strong sense for the importance of quality documentation.

● Excellent verbal and written communication skills.

● Ability to work effectively, in groups or independently, and deliver exceptional results with minimum supervision.

● Ability to work well under stress and handle crisis situations professionally.

● Able to travel occasionally to support GHS environments at our Data Centers and warehouse locations.

We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.

Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.com

If hired, you will be required to provide proof of authorization to work in the United States. In some cases, applicants and employees for selected positions will not be sponsored for work authorization, including, but not limited to H1-B visas.

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