This HR Analyst II is a generalist/administrative role responsible for HR data administration, personnel file administration and record retention, HR administrative processes, HR program support, and requires a general working knowledge of HR best practices, confidentiality, and agency HR policies. The incumbent supports employees throughout the employment lifecycle by orienting employees to HR policies, programs, and resources, providing guidance to employees, and ensuring employee transactions are processed accurately and efficiently. In addition, this HR Analyst II helps maintain organizational and employee data in our HRIS system.

• Prepares and processes various documents requiring knowledge of human resources administration programs/projects, operations, and services and the ability to explain, interpret, and apply federal, state, and local laws, rules, and regulations, and MTC policies and procedures relevant to human resources administration.
• Works with employees to promote active participation in their own employment and total compensation choices; works with supervisors and managers regarding position and employment administration; develops and distributes educational materials and information resources and provides training opportunities to achieve and maintain position control, salary administration and employment operations.
• Provides advice and counsel to managers, supervisors, and employees on employee human resource related issues including interpreting laws, rules, and regulations and ensuring compliance with Memorandum of Understanding (MOU); researches, analyzes, and organizes information; explains human resources program provisions, procedures, and eligibility requirements; interfaces with supervisors and other MTC business teams to resolve issues and concerns; and provides guidance in policy and regulatory interpretation.
• Prepares, reviews, audits, and reconciles payroll, benefits, and related human resources reports from various internal and external sources; identifies discrepancies; makes recommendations for adjustments.
• Receives, reviews, processes, and maintains records for a variety of employment administration transactions impacting payroll including changes in employment status, open enrollment, and voluntary and non-voluntary deductions, and/or other qualifying event(s); communicates changes with appropriate other MTC business teams and coordinates with Benefits Analyst to update payroll system.
• Receives, analyzes, and reconciles bi-weekly HR/payroll system; works with Benefits Analyst and Human Resources Program Manager, as well as payroll staff to research and identify issues and recommend and make proper adjustments.
• Verifies and reviews forms and reports for completeness and conformance with established regulations and procedures; applies MTC program policies and procedures in determining completeness of applications, records, and files.
• Organizes and maintains accurate and detailed employment databases, files, and records, verifies accuracy of information, researches discrepancies, and records information; ensures compliance with established records retention schedules including archiving, and the destruction of files.
• Plans, participates in, conducts, and evaluates special projects and studies requiring coordination of activities across departmental and functional lines.
• Analyzes the effect of new laws or administrative regulations on employment programs and recommends new and/or revised policies and procedures for approval and implementation.
• Develops and revises employee human resources documents, procedures, and forms.
• Lead administrator for all HRIS data entry (Central Square).
• Administrate data entry and ongoing upkeep for DMV pull program.
• Act as front-line customer service for employee and staff requests by developing a working knowledge of MTC HR programs and policies to coordinate employee and staff requests to the appropriate HR team member.
• Monitor the HR Support inbox and respond to emails in a timely manner.
• Maintain the strictest confidentiality and work to maintain trust of management, employees and staff.
• Perform other job-related tasks and duties as assigned or required by the Section.

Knowledge of: 

• Principles, practices, and techniques of human resources and salary administration including audit and reconciliation of processes such as hiring, termination, qualifying events and/or employment status changes, and system compliance. 
• Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Principles and practices of data collection, record-keeping, and preparation of reports and correspondence.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and MTC staff.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Abilities:

• Learn and understand the organization and operation of MTC and of outside agencies as necessary to assume assigned responsibilities.
• Learn, understand, interpret, and apply all pertinent laws, codes, regulations, MTC policies and procedures, and standards relevant to work performed.
• Administer and coordinate human resources programs such as employment, salary administration, and position control.
• Conduct research on a wide variety of human resources administration and program topics and issues.
• Analyze, interpret, summarize, and present information and data in an effective manner.
• Prepare clear and concise reports, correspondence, procedures, and other written materials.
• Analyze situations and identify pertinent problems/issues, collect relevant information, evaluate options, and recommend and implement, upon approval, appropriate course of action.
• Maintain confidentiality of sensitive personal information of employees, former employees, and other matters affecting employee relations.
• Organize work, set priorities, meet critical deadlines, and follow-up on assignments.
• Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education: A Bachelor's degree in personnel management, labor relations, organizational development, public or business administration or closely related field.  Applicants with a degree issued from an institution outside the United States must have their transcripts evaluated by an academic accrediting service and provide proof of equivalency along with their application.

Experience: Three years of increasingly complex journey-level experience, with administrative oversight of one or more personnel disciplines, including the equivalent of two years as a Human Resources Analyst I in MTC.