Health Systems Director-West at GSK in Durham, NC

GSK is becoming a more customer-centric organization while bringing an enterprise mindset to our ways of working. The US healthcare ecosystem is ever changing so must GSK in terms of how we best work with customers amidst continued consolidation in the industry. The next important step on this journey is upon us. We’ve established a team that will explore how we can apply the power of our portfolio to creating stronger and more effective relationships with key organized providers / customers. An Organized Provider Account Strategy team has been stood up focused on a customer-centric engagement model that delivers solutions to sophisticated systems.

The Health System Director will play a pivotal role in executing our Organized Provider Solutions and Business Unit (BU) strategies. The successful candidate will build and manage relationships with key stakeholders within the Organized Provider account, including service line and pharmacy leaders, who are critical influencers of patient access and future innovation.

Responsibilities:

Strategic Account Planning: In collaboration with the Organized Provider Account Lead (OPAL), shape the strategic account plan across the enterprise and lead the execution of the plan.
Collaborative Account Management: Work with OPAL, Market Access and Business Unit partners to coordinate account management and identify opportunities to improve access and drive top-down demand at the enterprise level.
Integration and Access Management: Ensure integration and on-label access within account-level decision-making platform tools (EMRs, formulary, account-level pathways, order sets, etc.), using on-label resources related to portfolio products and cross-functional matrix team support.
Clinical Knowledge: Maintain a fundamental clinical knowledge of the enterprise portfolio and competitive landscape.
Compliance and Risk Management: Stay informed of GSK policies to ensure compliance and risk framework adherence.
Strategic Insights: Provide insights and recommendations to optimize the execution of the strategic account plan across the enterprise.
Market Analysis: Monitor and analyze market trends and competitive activities to inform strategy.
Gathers insights from aligned accounts and serves as a rapid conduit of information back to the broader organization
Collaborates with Marketing on key initiatives and demonstrates the ability to execute marketing plans across GSK’s product portfolio.
Establish & monitor KPIs on relationship health & system of care engagement and participates in regular business reviews.

The key competencies of the role are as follows.

Strategic Thinking
Collaboration and Teamwork
Communication and Influence
Market Insight
Analytical Skills
Compliance and Risk Management

Why You?

Basic qualifications:

Bachelor’s degree - BA/BS required.
5 + years of demonstrated experience in market access and / or account management in Pharmaceutical / life science industry
Valid driver’s license and 50-60% Travel

Preferred Qualifications:

Proficiency of understanding the workings of regional payers and / or large contracted customers, mid-size PBMs, and coalitions.
Financial acumen
Experience working in a highly matrixed environment and influencing across multiple stakeholder groups with an enterprise mindset.
Demonstrated high learning agility and ability to adapt and pivot to continually changing product portfolio.
Proven history of bias toward taking initiative to achieve goals with a record of demonstrated performance.
Proven account selling skills and ability to grow business through strategic planning and execution.
Effective communication and strong presentation skills
Ability to apply Compliance Policies and Procedures (CPP) in unstructured and fluid situations.

Experience working within framework of patient privacy laws including HIPAA and similar state laws
Presentation / negotiation skills

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Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

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