How to Apply
A cover letter and resume are required and must be submitted as a single file. The cover letter should highlight your interest in the position and detail how your skills and experience align with the role?s requirements.
Job Summary
The University of Michigan-Dearborn is seeking a highly skilled Graduate Admission Coordinator to join the College of Business Graduate Student Services office. This role combines admissions evaluation, academic advising, and data management. The successful candidate will oversee the graduate admission process, provide academic guidance to prospective and current students, and support rankings surveys and other data-intensive projects. The position involves a special focus on international student applications and plays a key role in recruiting and yield efforts.
Responsibilities*
Application Reviews (35%)
- Conduct thorough evaluations of graduate applications, with a special focus on international applicants. Recalculate GPAs for international transcripts to convert them to the 4.0 scale.
- Assess international course equivalency for admission prerequisites, waivers, exemptions, and transfer credits, collaborating with department chairs and faculty as necessary.
- Supervise the graduate records specialist in initial application reviews, ensuring accurate assessment of qualifying work experience for rankings.
- Provide admit/deny recommendations for international and domestic applicants.
Advising, Recruiting, and Admissions Counseling (35%)
- Advise prospective and current students on program options, admission criteria, and the application process, with specialized knowledge of international requirements.
- Address inquiries via phone, email, virtual, and in-person meetings.
- Develop and implement strategies to enhance admission yield each semester.
- Assist in planning and executing graduate recruiting events, focusing on international student engagement.
- Provide academic advising support to current graduate students as needed.
- Represent Graduate Student Services on relevant College of Business committees, such as the Scholarships Committee.
Data Reporting and Management (20%)
- Coordinate the completion and submission of numerous major rankings surveys (U.S. News, The Princeton Review, Poets & Quants, etc.).
- Collect, analyze, and report data from various sources, ensuring accuracy in rankings submissions.
- Maintain internal reports on admissions and enrollment and serve as the primary liaison with ITS for report development and troubleshooting.
Admission Process Management (10%)
- Oversee the internal application routing process, ensuring smooth communication between the central Graduate Studies office and admissions committee members.
- Manage relationships with external testing organizations (GMAT, GRE, TOEFL) and coordinate related logistics.
- Supervise and support the graduate records specialist in student communications and document management.
- Represent the College of Business in relevant governance groups and committees.
Other Duties:
- Engage in continuous improvement initiatives and suggest process enhancements.
- Perform additional responsibilities as assigned.
Required Qualifications*
- Bachelor?s degree required; a master?s degree in a related field is preferred.
- Minimum of three years of experience with demonstrated reliability and accuracy in a professional setting.
- Strong data management skills, including advanced proficiency with Excel and Google Sheets.
- Proven ability to manage complex, multi-step processes independently.
- Excellent communication skills, both written and verbal, with the ability to handle a high volume of inquiries professionally.
- Strong interpersonal skills and the ability to work effectively within a team.
Desired Qualifications*
- Five or more years of experience in university admissions, advising, or a related field.
- Experience evaluating graduate applications, especially international ones.
- Specialized knowledge of international education systems and degree equivalencies.
- Proficiency with Salesforce, Ellucian (Banner), and WebFocus.
- Experience with public speaking and presenting.
- Familiarity with university student services and administrative systems.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Underfill Statement
This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.
Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
