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Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

The Case Team Productivity Portfolio focuses on improving the working experience of the case team by addressing their major pain points and finding opportunities for optimization. The portfolio is prioritizing the use of Generative AI tools to enhance BCG's productivity.

The Product Owner must be a leader who is customer-centric and enjoys working with teams to design and deliver exceptional products to customers. Your squad will be responsible for developing and product managing internal GenAI productivity tool.

Among your responsibilities, you will:

• Deliver business results and customer value
  • Ensure that the product is built in an incremental way, releasing new working features at the end of each quad through the development and continuous improvement of our user-facing application.
  • Tracking product performance to inform future work
  • Delivering on specific and measurable KPIs to be defined for your Squad
  • Continuous market research to enhance perspectives on overall market and evolving AI/GenAI space.
• Serve as the voice of customer or end-user
  • Translating the voice and needs of customer into user stories, engaging users each sprint
  • Leveraging empirical and qualitative data to assess feature performance and inform prioritization
  • Proactively seeking customer feedback to learn and better understand their needs and requirements
• Oversee what is delivered by the Squad and when
  • Prioritizing work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when
  • Defining and clearly communicating acceptance criteria for output based on business & customer needs
• Support and enabling the Squad to get its work done
  • Regularly engaging with the Squad to offer feedback on work-in-progress and clarify requirements
  • Engaging with Chapter Leads regarding resourcing and functional expertise required in Squad
  • Providing feedback as part of performance management of Squad members and other members of the Product Portfolio
• Set an overall vision to direct and inform the Squad's work
  • Working closely with the Product Portfolio Lead to understand and drive alignment on the Product Portfolio's business strategy, goals, and objectives
  • Translating Product Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work
  • Sharing information about the Squad's output and priorities with other Product Owners to ensure alignment across the organization
• Enable the organization's new way of working
  • Modelling behaviors to support the organization's transformation to a new way of working
  • Actively creating and maintaining a Squad culture based on the organization and Agile behaviors
  • Providing informal and formal feedback within context of larger performance management system

YOU'RE GOOD AT

• Being customer-focused and dedicated to understanding and learning about customer needs and requirements
• Operating with a transparency mindset, communicating clearly and openly both above and below
• Being comfortable leading, directing, and empowering team members without formal management authority
• Working with ambiguous requirements, driving clarity and aligning multi-disciplinary teams towards common goals
• Influencing stakeholders up to the senior levels of the organization
• Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs
• Looking for opportunities to innovate and get things done better and faster

What You'll Bring

• 10-12+ years' relevant experience as Product Owner, including preferably also experience as Scrum Master or Agile Coach/ Mentor in 1 or more organizations
• Experience in delivering AI products, specifically with a focus on GenAI and Large Language Models (LLMs), and integrating these technologies with user-facing applications.
• Familiarity or experience with technologies and platforms like OpenAI's GPT models, RAG (Retrieval Augmented Generation), Fine tuning or other machine learning frameworks.
• Agile Certifications, preferably Scrum.org (Professional Scrum Product Owner) or Scrum Alliance (Certified Product Owner)
• Understanding of agile principles and ways of working
• Good understanding of technology enabled business transformation, Digital transformation, Organizational transformation, delivering enterprise-level IT and Digital projects
• Divergent thinker who can converge ideas into tangible products
• Exceptional communications and stakeholder management skills
• Experience in consulting is a plus

Who You'll Work With

• Every member of your squad (including development, design, and QA), for which you will be its product leader
• Internal customers, translating their voice and needs into user stories and engaging users as needed
• Product Portfolio Leaders, who will set the vision, roadmap, budget, and priorities & key KPIs for the Product Portfolios and subsequently, for the squads
• Scrum Leaders, which will act as your right hand to remove impediments and will support you in dealing with the different artifacts and ceremonies
• Other Product Owners within BCG to share best practices, ensure alignment between squads, and coordinate on dependencies
• Agile Coaches, with whom you will share passion about Agile ways of working and with whom you will shape promote business agility (within your teams and in the whole company)

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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