The Finance Excellence Co-op - Learning & Communications will work with the Finance Excellence team, focusing on supporting the Finance Learning & Development (i.e., curriculum, operations, production of class offerings, and much more) and Communications programs, as well as various FinEx team projects. Primary responsibilities include:
Assist Finance L&D team with creation of class registration links, sending and managing Zoom invites, and tracking attendance/feedback in SABA
Provide production support on virtual, Zoom classes, which may consist of managing breakout groups, recording sessions, and addressing simple administrative questions from participants and/or instructor
Create and manage learning journeys in WW Finance Academy on Edcast, a learning experience platform
Manage and update Finance L&D calendars with regards to miscellaneous updates and changes
Monitor and respond to requests submitted through the Finance L&D email inbox
Support development of new L&D offerings and improvement of existing offerings through analysis of L&D KPIs, feedback, and engagement with vendors
Support functional communications across various platforms, including email, Slack and others
Tracking open rates, click rates, among other communications data points
Support continued development and maintenance of Worldwide Finance microsite
Assist with ad-hoc Finance Excellence Team projects (i.e., policy updates, comms, risk management, etc.)
Time management and organization
Attention to detail
Problem solving and analysis
Building and cultivating relationships
Creativity
- Must be an undergraduate student currently enrolled in Northeastern University and approved by the university to participate in the January to June 2025 co-op cycle
- Must be pursuing bachelor’s degree or equivalent in business, or related field. Class or work experience in strategy, marketing, learning and development and/or customer service preferred
- Proficiency in MS office applications (i.e., Outlook, PowerPoint, Word, Excel, SharePoint)
- Strong attention to detail, flexibility, and the willingness to be an active team player
- Excellent time management skills; must work well with deadlines
- Interest in Finance, L&D, customer service, and communication tools (i.e., Salesforce, Edcast, learning management systems, and more)
- Excellent communication skills, both verbal and written