Job Description
Welcome to the intersection of energy and home services. At NRG, we’re driven by the idea of a smarter, cleaner, more connected future—and the possibilities that will bring to the world and to the 7.3 million customers we serve.
Vivint Smart Home, an NRG-owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. More information is available at www.nrg.com or www.vivint.com. Connect with NRG and Vivint on Facebook, Instagram, LinkedIn and X.
Vivint’s internal communications support over 13,000 employees across the U.S. and business partner sites worldwide by delivering the information they need to provide a world-class experience for our customers every day.
The Communications Specialist will lead and support communication strategy initiatives and address the needs of various business partners within the company. This role involves creating both long-term and short-term communication strategies and turning innovative ideas into reality through collaboration with internal teams. The ideal candidate will be collaborative, passionate, energetic, organized, and articulate, with the ability to craft clear messages that promote the culture and mission of Vivint.
This position reports to the Senior Manager, Corporate Communications.
RESPONSIBILITIES:
- Assess communication needs within the Operations organization.
- Oversee a range of clients across Vivint, offering consultation on projects and providing strategic
- direction and communication execution.
- Manage all Customer Care video projects, including scripting, filming, editing, and distribution, and
- implement strategic video plans.
- Enhance the culture by developing relationships with all employee groups.
- Support the planning and execution of internal events, including Leadership Meetings, Town Halls,
- and other activities.
- Develop and manage content for internal communication channels, such as the intranet, digital tools,
- videos, communication slides, podcasts, email campaigns, and Microsoft Teams.
- Keep up to date with company, industry, and business trends, and offer recommendations based on
- these insights.
- Take initiative in your work, think innovatively, and be a positive influence on the team.
BASIC QUALIFICATIONS:
- 3+ years of proven experience in communications, with a preference for Internal Communications,
- Public Relations, or Media Relations.
- Expertise in producing high-quality videos, including proficiency with video technology and tools such
- as camera equipment, editing software, and web and mobile applications. Photography skills are a
- plus.
- A degree in Communication, Journalism, Public Relations, or a closely related field is preferred.
- Strong skills in planning and project management.
- Proficiency in Adobe Premiere, Photoshop, Lightroom, InDesign, and Canva.
- Comfortable with hosting a podcast that interviews leaders across the organization.
- Experienced with web-based platforms like WordPress and SharePoint, with basic knowledge of
- HTML.
- Demonstrated ability as a self-starter and proactive individual, adept at managing multiple priorities
- and meeting deadlines.
- Capable of working both independently and collaboratively within a team, interacting effectively with
- all levels of management.
- Familiarity with Associated Press Style guidelines.
- Excellent verbal communication skills.
- Strong critical thinking and problem-solving abilities.
- Proven track record of handling confidential information.
Here are some highlighted perks you should ask us about:
- Free daily lunch and drinks on site
- Paid holidays and flexible paid time away
- Employee/Friends/Family Discounts
- Onsite health clinic, gym, gaming tables
- Medical/dental/vision/life coverage & 24/7 Medical Hotline
- 401(k) + Employer Match
- Employee Resource Groups
WORKING CONDITIONS:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
SAFETY:
We enforce a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employees must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.
If you are an active Vivint employee, please apply through Workday by searching "Find Jobs".