Full Job Description
Concierge- Portland, OR
Location: Portland, Oregon
Pay: $18.00 per hour
Work type: Part Time
Propark Mobility is currently hiring Residential Concierges for part-time opportunities.
You are the first impression of 5 MLK. You will greet residents and visitors of the building with a warm welcome and assist them as needed. The concierge sets the tone and is a valuable team member of the property.
What we're looking for:*
- Greet Residents, Guests, and Visitors
- Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents.
- Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
- Answer and complete all resident requests, phone calls, questions, or concerns.
- Follow all property procedures for resident, guest, and vendor access.
- Document in and complete the daily shift report.
- And you may be asked by local management to complete small cleaning or maintenance tasks or other special projects.
What's in it for you?
- We promote from within - park your career here!
- Free Parking!**
- Flexible scheduling; paid Holidays and Wellness.
- Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7
Must haves:
- You are at least 20 years old.
- You have a valid driver's license and have been driving for at least 2 years.
- Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed.
- Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet.
- Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way.
Good to haves:
- Yardi Concierge: 1 year+
- Customer service: 1 year+
Essential Duties and Responsibilities
- Process exception transactions (e.g., lost tickets, grace period tickets, etc.) according to company policy, including completing the applicable form.
- Maintain a neat and orderly desk at all times, free of debris and trash with clean windows void of unapproved company posters or decorative hangings.
- Maintain the required company standards by wearing the company uniform, stating the company greeting, answering customer questions, resolving issues, and thanking each customer upon exit.
- Report any known accidents or violations of Company policy, safety hazards, or any unusual occurrence to the local manager in a timely manner.
Non-Essential Duties and Responsibilities
- May be asked by local management to complete small cleaning or maintenance tasks according to the company’s maintenance checklists.
- Other special projects as assigned by location management.
Minimum Job Qualifications
- A high school degree or GED equivalent preferred.
- Ability to read, comprehend, and communicate effectively both verbally and through written correspondence.
- Ability to work in a team environment, interacting with other employees in a professional and friendly manner.
- Ability to maintain a professional and friendly demeanor when working with the residents, providing resolution as needed to resident issues.
- Ability to work flexible hours, including nights, weekends, and holidays.
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