SHIFT:

Seeking Breakthrough Makers
Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation. At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.

CHOP's Commitment to Diversity, Equity, and Inclusion
CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children. We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.


A Brief Overview
This role provides case management services to youth and families and participates in other program activities as appropriate.

What you will do

• Provide Case Management Services
• Conduct consent processes and client intakes to identify service goals & case management
• Provide case management services to youth and families including connection to community resources, medical follow-ups, substance abuse or mental health treatment, school transitions / transfers / programs, housing, recreation, legal services / support, job training / placement and parenting education / support
• Ensure quality comprehensive treatment to clients and families; Adhere to medical-legal reporting requirements Complete documentation and data entry including intake and encounter / consent forms including applicable confidentiality guidelines and relevant law, collaborate with CHOP Primary Care Centers, health and human service professionals and other community agencies
• Collaborate with health and human service professionals and community agencies in order to ensure compliance and comprehensive treatment to clients and families
• Maintain regular participant interaction and contact including program meetings, court hearings, school visits, psychiatric evaluations, and client therapy sessions.
• Arrange client transportation to attend services
• Adjust and redefine goals for clients as needed throughout involvement in the program
• Independently manages a case load of clients. Organizes workload and sets priorities based on client care needs
• Complete documentation in appropriate databases, including intake and consent forms, encounter forms, data, etc. in a timely manner that is legible, accurate, and organized according to department, hospital and legal standards
• Participate in Related Program Activities
• Maintain relationships with and present programs to internal and external audiences
• Stay current on local activities to leverage program activities
• Participate in regular team meetings and case reviews
• Identify barriers and contribute to initiatives to improve service delivery
• Work with supervisor to refine program materials and procedures as needed
• Participate in research projects associated with the social programs
• Recognize professional strengths and areas for growth and be accountable for development and enhancement of professional practice skills
• Other duties as assigned

Education Qualifications

• Bachelor's Degree Required
• Master's Degree Preferred

Experience Qualifications

• At least three (3) years social work related experience Required
• At least three (3) years healthcare related environment Preferred or
• working with children and diverse populations Preferred

Licenses and Certifications

• Driver's License - Department of Motor Vehicles - upon hire - Required
• Licensed Social Worker (LSW) (PA) - Pennsylvania State Licensing Board - upon hire - Preferred

Skills and Abilities

• Ability to operate a company vehicle and/or be insured on a CHOP policy.
• Basic proficiency with data management systems.
• Basic knowledge of trauma-informed care.
• Excellent verbal and written communications skills
• Excellent critical thinking / problem-solving skills
• Excellent interpersonal skills
• Ability to maintain confidentiality and professionalism
• Ability to collaborate with stakeholders at all levels

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.

Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.

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