How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Job Summary
The Office of the Registrar is looking for a new team member to become a subject matter expert in UM student record data, working with staff, faculty, and students across campus.
Reporting to the Associate Director of Information Services, the business systems analyst will lead the student administrative and survey research targeted email process, LARC provisioning activities, support ad hoc student data needs of the campus community, assist with official reporting, and contribute to ongoing NCAA student athlete academic eligibility certification. The successful candidate is curious and analytical, exceptionally concerned with data quality, and has the ability to communicate effectively with technical and non-technical stakeholders.
Who We Are
The University of Michigan is a premier public research university with over 51,000 students including 32,000 undergraduates, with a strong commitment to diversity, equity, inclusion, and affordability. U-M is in high demand having received 93,000 first year and transfer applications for those interested in joining in the fall of 2023 and traditionally enroll 8,800 new students for fall, winter, and spring terms.
Reporting to the Provost and Executive Vice President for Academic Affairs, the Office of Enrollment Management (OEM) manages U-M's enrollment function to efficiently optimize students' experiences throughout their engagement, from prospect to alumni. The division collaborates with campus partners, faculty, and staff, in support of the university's mission and commitment to academic quality, accessibility, diversity, equity, and inclusion.
OEM comprises a dedicated team of more than 200 full-time staff members, and up to 400 additional student and temporary staff and is structured in five operational units: the Office of Undergraduate Admissions, the Office of Financial Aid, the Office of New Student Programs, the Office of the Registrar, and OEM Administration. OEM strives to provide excellence in access and support to diverse and inspiring learners who will challenge the present and enrich the future.
Responsibilities*
- 35% Deliver high quality data products and ad hoc queries upon request to a group of highly varied campus and external customers, including departmental staff, EOs, and national/state media
- 30% Lead the student administrative and survey research targeted email process. Administer Proper Use policies and create population files for each email. Assist with defining requirements, testing, communication, and training for system enhancements
- 15% Manage access and audit controls to LARC, a research focused student record data set
- 10% Assist as needed with completion of required federal and state reporting
- 10% Assist with student athlete academic eligibility certification and NCAA reporting as needed
Required Qualifications*
- Bachelor's degree
- Two years of related experience including query/report writing and data analysis
- Demonstration of a strong analytical and logical foundation
- Strong demonstrated understanding of relational database technologies, query tools, and data integration methodologies
- Proficiency with MS Access and Excel
- Ability to meet multiple competing deadlines with excellent attention to detail
- Strong ability to work independently
Desired Qualifications*
- Experience with Oracle/Peoplesoft Student Information Systems, SAP Business Objects, SQL Developer, and Tableau
- Experience with NCAA academic certification and reporting
- Dedication to quality customer service
- Analytical curiosity
Modes of Work
The Office of Enrollment Management requires a hybrid work arrangement of minimally three days on-site and two remote days. Thursdays are required as an on-site work day for all members of the OEM team.
Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional Information
Benefits at the University of Michigan
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:
- Generous time off
- A retirement plan that provides two-for-one matching contributions with immediate vesting
- Many choices for comprehensive health insurance
- Life insurance
- Long-term disability coverage
- Flexible spending accounts for healthcare and dependent care expenses
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.