How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Job Summary
The Institutional Research and Effectiveness Business Intelligence Analyst Intermediate supports campus-wide efforts to create, maintain, and improve a data-driven environment by providing accurate and relevant business intelligence with the focus on informing and supporting student success, enrollment management, finance, human resources, financial aid, and corresponding initiatives. The IR Analyst will work with the relevant stakeholders to create reports that inform and support their initiatives. They will collaborate with requestors to assure integrity, transparency, and availability of data. The Analyst creates and maintains reports using the WebFOCUS and Business Objects enterprise business intelligence tools.
Responsibilities*
- Provide and present data, research, and information to inform and support student learning interventions and initiatives, to include:
-Identify and measure student milestones and track progress at each
-Course taking patterns that lead to success
-Studies on various student populations (undergraduate, graduate, at-risk, etc.)
-Studies on the effectiveness of various modalities as they relate to student success
-Assist in the evaluation of student success initiatives
-Success in courses and programs
-Retention and completion of programs - Collaborate with campus stakeholders on requests for data/information for accreditation, enrollment, other requests as they relate to specific programs and their intended outcomes
- Work closely with customers to gain an understanding of business processes and rules to facilitate accurate and manageable reporting.
- Adhere to official definitions and Office of Institutional Research and Effectiveness standards in report development.
- Maintain and document all new and existing report specifications.
Maintain data confidentiality and observe all FERPA regulations. - Present information in a clear, concise, and understandable format.
- Create and maintain reports, charts, HTML objects and business intelligence portals using WebFOCUS and Business Objects.
- Interpret data results using a variety of analytical techniques ranging from simple data aggregation to more complex data mining
- Responsible for improving data and process flows.
Required Qualifications*
- Bachelor?s degree in business analytics, data science, mathematics, statistics, computer science, or related field with experience in system/application development or equivalent combination of education and experience.
- Experience working in a higher education environment and an Institutional Research or other research setting
- Experience working with large relational database management systems.
- Experience with Excel, Access, and SPSS (or other similar analysis and reporting software).
- Extensive experience with SQL.
- Extensive experience developing end user reports in WebFOCUS, Business Objects, or another similar enterprise reporting software.
- Ability to learn and apply new and emerging technologies.
- Ability to interact effectively and professionally with faculty, staff, and students.
- Ability to work well with other technical staff.
- Ability to communicate effectively, both verbally and in writing.
- High degree of self-motivation, independent and critical thinking, accuracy, and attention to detail.
Desired Qualifications*
- Master's degree preferred.
- Experience with data visualization tools (Tableau, Power BI).
- Extensive experience working in an Ellucian environment (preferably Banner).
- Experience with PowerPoint.
Work Locations
This position is primarily remote. The analyst may be required to meet on campus periodically for working meetings or collaboration.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.