Account Associate (Remote)
Indianapolis, IN
Oct 22, 2024
Full Job Description

About the Position:

The Associate serves as a support role with client-facing accounts, leading training and material management, reporting, and any additional project support required by the account. Strives to support the Project Manager and Director by taking on key initiatives with little direction, in addition to the day-to-day tasks with an eye on streamlining processes and displaying the highest level of client service, all while developing a deep understanding of the network(s) the role supports.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Execute programs and projects as assigned or as identified

  • Supports Project Manager and Director in internal and client-facing meetings and discussions, by capturing meeting summaries, action items and disseminating them to the appropriate parties.

  • Populate client-aligned dashboards for accounts, weekly, monthly and/or quarterly. Conduct analysis on data population and surface any findings with the Project Manager

  • Assist Project Manager or Director with data collection, analysis, and research needs to support account innovations, enhancements, and demonstrating our value

  • Responsible to drive assigned projects forward, on key initiatives, to execute on program deliverables; presenting information rooted in research and rationale, accepting feedback, and gaining alignment to completion

  • Responsible for the content and material development and ongoing management of materials used for the account; including coordinating with cross-functional partners and third-party vendors, drafting content, managing timelines, submitting materials in client review process, updating with feedback and seeing materials through final approval

  • Support Project Manager during implementation of new program and enhancement launches, continuously updating project management tools, scheduling internal and external meetings

  • Partner with internal Momentum Life Sciences training team and clinical trainers to communicate upcoming training needs, ensuring timelines are met, materials are provided, and training is executed at the highest level.

  • Execute on required program monitoring activities

  • Troubleshoot challenges reported by nurse educators with appropriate internal and external resources

  • Cross functional collaboration on projects

  • Create efficiencies in processes by identifying opportunities to streamline work and ensuring their effectiveness

Other duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Required Education and/or Experience:

  • Bachelor's degree in a Business or related field with 0-2 years of experience

Required Skills:

  • Advanced knowledge of Microsoft Excel

  • Excellent written and verbal communication skills

  • Team and solution oriented

  • Highly adaptable and flexible with the ability to prioritize multiple tasks and manage multiple projects concurrently

  • Detail oriented, highly accurate, and strong organizational and customer service skills

  • Ability to differentiate between various approval processes, scopes of services, and contract implications of various project types

  • Ability to conceptualize projects from beginning to end, both big picture and the details needed to accomplish desired results

  • Ability to proactively identify potential issues, risks, and implementation concerns

Special Position Requirements:

Travel:

25% travel required

Working Conditions:

Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.

Physical Requirements:

Must be able to read, write, and communicate fluently in English. Ability to communicate effectively (hear, listen, speak) with or without reasonable accommodations.

Anticipated Salary Range: $50-60K Annually

Momentum Life Sciences anticipates that the base salary for this position could range from $50-60k annually, and will depend, in part, on the successful candidate's qualifications, including education, experience, and competency for the role. Some roles may include car allowance and eligibility to earn targeted bonus based on company or individual performance.

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Job Information
Job Category:
Healthcare Services
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Account Associate (Remote)
Momentum Life Sciences
Indianapolis, IN
Oct 22, 2024
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