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The Associate Director, Donor Relations & Stewardship is an integral member of the development team who will coordinate stewardship and donor relations efforts with the primary goal of retaining and upgrading donors to Emerson College. Reporting to the Director, Donor Relations & Stewardship, the Associate Director will play a supportive role in implementing an overall strategic donor relations and stewardship program. The primary focus will be developing and executing a range of stewardship activities to ensure that the College creates, nurtures, and sustains long-term personal relations with its alumni, parents, and friends, inspiring further support for Emerson’s important programs and initiatives.ESSENTIAL JOB DUTIES
Develop customized written donor communications on an ongoing basis, including but not limited to gift acknowledgments, pledge payment reminders, and stewardship reports.
Collaborate closely with members of the Development, Advancement Communications + Special Initiatives and Alumni Association teams, as well as with the central Communications, Marketing, and Digital departments in developing stewardship communications and donor recognition collateral.
Work in partnership with the Director of Donor Relations to create and implement a new recognition program and giving societies for the College's donors.
Execute stewardship events for major donors to the College. Responsibilities include managing internal and external logistics, briefings, event execution, and follow-up.
Fulfill data entry and reporting requests, including the production of donor lists and other reports from the database for analytical purposes. Maintain accurate and up-to-date donor contact and biographical information.
Participate in the development and documentation of best practices for further enhancement of the College’s donor relations and stewardship programs.
QUALIFICATIONS – Qualifications are deemed required or preferred and represent what is needed to effectively perform the job.
A bachelor’s degree in a related field is required.
At least 5 years of experience in event management, advancement/development, campaign fundraising, and alumni relations or a closely related field.
Direct experience in higher education is preferred.
KNOWLEDGE, SKILLS, AND ABILITIES – This may be representative but not all-inclusive of the knowledge, skills, and abilities commonly associated with the job.
Proven track record in effectively working with a broad range of internal and external constituents, including faculty, staff, students, and donors.
Proficient at handling confidential and/or sensitive information.
Must be able to work on multiple projects and meet deadlines.
Demonstrated project management skills, ability to work independently, and attention to detail and follow-through are essential.
Exceptional organizational skills, including demonstrated ability to effectively handle multiple tasks while paying close attention to detail.
Excellent verbal and written communication skills; creativity, initiative, and independence in carrying out responsibilities; demonstrated planning and teamwork.
Direct experience with Raiser’s Edge NXT and proficient knowledge in Microsoft Office and Google Suite preferred.
Exceptional customer service competencies: developed active, reflective listening skills; capacity for creative problem-solving; takes initiative.
Ability to lead and thrive in a fast-paced, fluid, entrepreneurial, and collaborative environment.
PHYSICAL ABILITIES – Activities commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Requires the ability to effectively communicate in person and through communication media.
Requires the ability to lift and move light objects.
Requires the ability to lift and move material occasionally.
Infrequent travel required.
WORK ENVIRONMENT – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.
Usual office conditions
In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week.
Benefits include outstanding health plans with limited out-of-pocket expenses, dental plans, generous time-off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible. Additional benefits such as life and disability coverage as well as commuter offerings are available.
Please refer to our benefits website for a full list of benefits and eligibility requirements.