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About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for 2023-2024. Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

General Description of the Job Class

The Human Resources Business Partner (HRBP) serves as the strategic partner with assigned business units developing strategies to align with business objectives. The HRBP functions as a business leader that facilitates the development and implementation of people management and development practices, and shares responsibility for goals and deliverables with their assigned business units. The HRBP will serve as an expert consultant to management while also acting as an employee champion and change agent. Proactively develop plans to ensure goals are reached and best practice/best in class is consistently implemented. Maintain an effective level of business literacy about the business unit's financial position, culture and engagement, business objectives and goals of the business unit. The Business Partner understands the manager's operational work plans, departmental operational performance and relevant HR metrics.

Duties and Responsibilities of this Level

Provides strategic HR business partner support to assigned service lines or departments. Supports assigned client groups in the achievement of its people related objectives for employee engagement, patient or customer satisfaction, financial targets, talent development and the development and maintenance of a high performing talentforce.
Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and evaluating recommendations made by others.
Collaborates with HR Leadership, HR Business Partners and subject matter experts (SME's) to successfully drive organization-wide programs and initiatives including employee experience, rewards and recognition, performance coaching, workforce planning and change management.
Identifies HR trends across the business groups or job classifications to determine root causes of issues. Proactively designs and implements assessments or solutions for the organization or service line.
Partners with other HR staff to research and share best practices in order to ensure consistency and teamwork within the HR team. Actively participates within the HR team in the development, analysis, modification, and implementation of personnel policies and procedures.
Provides group and one-on-one coaching with leaders and employees to support leadership development, business decision-making, human resources management, and problem solving.

Minimum Qualifications

Education

Work generally requires skills, knowledge, and abilities typically acquired through the completion of a Bachelor's Degree in Human Resource Management, Business Administration, Healthcare Administration or related field.

Master's Degree is preferred.

Experience

Work generally requires five years of experience sufficient to demonstrate expertise in:

Strategic Human Resources Planning
Human Resources program development
Diversity and inclusiveness strategies
Analytical, project management, and organizational skills

Preferred Skills and Experience
Experience in a health care environment of similar size and complexity is strongly preferred.
Experience in business consultation, performance improvement, problem solving and strategic/proactive thinking.
Exhibits skills in relationship management, negotiation, persuasion and conflict resolution.
Exhibit strong project management and change management skills.
Demonstrates skills and experience in coaching, influence, facilitation, presentation, communication, process development, strategic and tactical analysis, change advocacy and problem solving.
Demonstrates an ability to develop and implement complex projects from inception to completion, analyze data, trends and develop and implement appropriate solutions

Knowledge, Skills and Abilities

Consulting, project management and business literacy skills and knowledge of lean process improvement are required.

Degrees, Licensures, Certifications

SHRM or HRCI certification preferred

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.