Description
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
This position is responsible for monitoring a network of radios, telephones, scanners and weather radar to facilitate activation of the Carolina Air Care, a transport system for the critically ill and injured. The communications center receives requests for transportation, dispatches the appropriate service, and monitors all transports from beginning to completion. Work is performed in accordance with FCC regulations, and UNCHCS and other related policies and procedures.
"Carolina Air Care is a CAMTS accredited critical care and emergency transportation agency serving North Carolina and surrounding areas since 1986. Our assets are comprised of four helicopters as well as a fleet of ambulances dispatched by our communications center "Flightwatch" – all operating 24 hours a day.
Helicopter bases are located in Burlington, Aberdeen, Goldsboro, and Rocky Mount. Rotor wing aircraft are staffed with one nurse and one paramedic. They respond to both emergency scene requests as well as interfacility transfers of critically ill patients Our ground assets are located throughout the Triangle.
In addition to the Critical Care Transport teams for the majority of our missions, we also have two dedicated Neonatal Specialty Care Teams, which care for our smallest patients.
Along with our Medical Directors, the Education Team ensures that the high standards of Carolina Air Care are maintained through continuing education, evidence-based medicine, equipment training, high fidelity simulations, research studies, and new hire assessments."
Responsibilities:
1. Coordinates all transport activity by notifying transport team, checking weather verifying locations, security, patient information and facilitating communication between hospital and flight crew. Maintains position reports of the aircrafts/vehicles. Monitors helicopters during take off and landing documents the position report of the aircraft throughout the flight
2. Ensures that all communication center equipment is in working order
3. Facilitates communication between the transport team, medical control officer, referring and receiving physician
4. Maintains all records for missions, data entry and billing. Completes data entry for transports and patients to ensure proper billing. Maintains flight log data. Completes transport request forms and billing invoices for each transport.
5. Monitors a network of radios, telephones, and weather radios. Receives requests for air/ground transport for critically ill or injured patients. Communicates request to appropriate medical, flight, ground, or other teams
6. Serves as resource person concerning availability of aircraft and other affiliation aircraft
Other Information
Other information:
Education Requirements:
● High School diploma or GED
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
● One (1) year of experience in radio communications or dispatch.
Knowledge/Skills/and Abilities Requirements:
Job Details
Legal Employer: STATE
Entity: UNC Medical Center
Organization Unit: Critical Care Transport
Work Type: Full Time
Standard Hours Per Week: 36.00
Salary Range: $20.03 - $28.52 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Onsite
Work Schedule: Rotating
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: No
This is a State position employed by UNC Health Care System.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.