Kimball Midwest, a national distributor of maintenance, repair and operation products, is searching for an Administrative Associate in our Reno, Nevada location.

Our sales revenue growth is dynamic, increasing from $1 million in 1983 to more than $500 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride ourselves on our unique culture.

This position will be responsible for greeting customers; providing excellent customer service to sales reps, customers, and internal staff; answering incoming calls and transferring to the correct department; responding to emails and voicemails; handling the invoicing and entry of special orders; mailing all invoices to customers on daily basis; processing credit card transactions; performing office duties; issuing call tag/return labels; backing up the entry of no-charge orders; and printing, laminating and prepping all lid charts for mailing. This role will spend at least 2 hours supporting the warehouse with inventory, stocking and order filling functions.

REQUIREMENTS

High school diploma, or equivalent. College degree or business courses taken preferred.
Prior customer service experience.
Ability to help support the warehouse with inventory, stocking, or order filling functions.
Previous telephone experience; a friendly telephone demeanor is preferred.
Proficiency in Microsoft software applications such as Excel, Word, and Outlook.
The ability to multi-task successfully in a fast-paced environment.
The ability to respond quickly to problems and the ability to work in stressful environment.
The ability to communicate professionally with management, customers, and co-workers in both written and verbal form.
This position requires a person who is dependable (i.e. reports to work daily barring any unforeseen circumstances).

ADDITIONAL INFORMATION

8am-4:30pm, Monday through Friday

Pay Rate: $20-21.5/hr

We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays.

Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law.

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